Monitor activity and spending
Use program records to decide what to do next.
Read operational activity #
Monitor members, mission status, evidence awaiting review, vouchers and Points usage through available community management information. Resolve pending work before expanding a program.
- Check the period and definition of each displayed number.
- Use validated transaction records to calculate fulfillment costs.
Measure relevant outcomes #
Choose measures that match the goal: valid participation, used vouchers or attributable purchases. Member counts and interactions do not automatically mean sales or positive ROI.
- Compare outcomes against actual spending.
- Advanced analytics depend on available data and released features.
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